Task oriented, that I am very much. My husband is a good balance for me because he is so the "fun" laid back guy. He is also a great balance for my little ones because where I am focused to get them through a task, from teeth brushing, through meal eating, all the way to getting ready for bed smoothly and efficiently. He simply makes it fun! Talk about God knowing what He does when He pairs us people up! When I have a task at hand, I am a woman with a mission, be it cleaning the toilet or preparing a meal, I go at it with everything I have.
When I did my orientation for the interpreting job, I was inundated with how much importance this company puts on their customer service. One of the tips the trainer gave us was to have a big sign somewhere in our work station to remind us to "smile". She said it was amazing how much a smile could do for a voice over the phone. Thus, this very serious, task oriented girl did that very thing. Every single phone call, after looking at the sign with my greeting on one end of the wall, my eyes would immediately move to the other end of my wall where a big happy face with the word SMILE written on it was displayed every-single-call-every-single-time.
All of my little notes and reminders for the job have come down from the wall, except for the smile sign. I have been gently nudged by the Holy Spirit about my customer service practices at home... very seriously I have been considering these past few days to post more of these signs all over the place, namely the kitchen and bathroom where my cleaning tasks have the potential to get me brow furrowed. My little people are my customers of sorts! Some days I feel like this disgruntled woman (if you picture this the way I do you will surely get a good laugh!), sleeves up to her elbows, hands covered in some kind of grime, treading through towards the kitchen while two little girls hug each one of my legs and a little baby hangs on for dear life to my back, stopping at nothing and eyes fixed on the sink full of dirty dishes that needs to be tackled!
So lately, I have been trying to remind myself simply to smile. When I smile I have to stop and think... I have to remember the goodness of the One who gave them to me. I have to remember that they have not been given to me per se but entrusted and I am but an ambassador, a mere representative of who He is... and just about right now, I am so relieved that He IS with me every step of the way. He does not expect me to do this on my own, and I am reminded that His mercy is everlasting and is new every morning! Remember to smile!
When I did my orientation for the interpreting job, I was inundated with how much importance this company puts on their customer service. One of the tips the trainer gave us was to have a big sign somewhere in our work station to remind us to "smile". She said it was amazing how much a smile could do for a voice over the phone. Thus, this very serious, task oriented girl did that very thing. Every single phone call, after looking at the sign with my greeting on one end of the wall, my eyes would immediately move to the other end of my wall where a big happy face with the word SMILE written on it was displayed every-single-call-every-single-time.
All of my little notes and reminders for the job have come down from the wall, except for the smile sign. I have been gently nudged by the Holy Spirit about my customer service practices at home... very seriously I have been considering these past few days to post more of these signs all over the place, namely the kitchen and bathroom where my cleaning tasks have the potential to get me brow furrowed. My little people are my customers of sorts! Some days I feel like this disgruntled woman (if you picture this the way I do you will surely get a good laugh!), sleeves up to her elbows, hands covered in some kind of grime, treading through towards the kitchen while two little girls hug each one of my legs and a little baby hangs on for dear life to my back, stopping at nothing and eyes fixed on the sink full of dirty dishes that needs to be tackled!
So lately, I have been trying to remind myself simply to smile. When I smile I have to stop and think... I have to remember the goodness of the One who gave them to me. I have to remember that they have not been given to me per se but entrusted and I am but an ambassador, a mere representative of who He is... and just about right now, I am so relieved that He IS with me every step of the way. He does not expect me to do this on my own, and I am reminded that His mercy is everlasting and is new every morning! Remember to smile!
2 comments:
Thanks! I should put up a sign like that!!!!
Love to hear about your life with the kiddos!
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